Terms and Conditions

1. Booking and Reservation

1.1. To reserve a spot on our tours, you must make a booking through our website or in person.

1.2. A deposit or full payment may be required to confirm your reservation. Payment methods and deadlines will be provided during the booking process.

2. Cancellations and Refunds

2.1. Cancellations made by you:

2.1.1. Cancellations made within 30 days prior to the tour departure date may result in a partial or no refund, depending on our cancellation policy. Please refer to our officer for specific details.

2.1.2. "No-shows" on the day of the tour will not be eligible for a refund.

2.2. Cancellations made by us:

2.2.1. We reserve the right to cancel a tour due to unforeseen circumstances or if the minimum number of participants is not met. In such cases, we will offer a full refund or the option to reschedule.

3. Tour Itinerary and Changes

3.1. We strive to follow the advertised tour itinerary as closely as possible. However, we may need to make occasional changes due to weather, safety concerns, or other factors. We will make reasonable efforts to notify you of any significant changes.

4. Participant Responsibilities

4.1. Participants are expected to arrive on time for the tour and follow all instructions provided by our guides.

4.2. Participants are responsible for their personal belongings, and we are not liable for lost or stolen items.

5. Health and Safety

5.1. Participants with pre-existing medical conditions or specific dietary requirements should inform us before the tour. We will do our best to accommodate your needs.

5.2. Participants should be aware of the physical demands of the tour and ensure they are in suitable physical condition.

6. Liability

6.1. We are not responsible for any injuries, accidents, or losses that occur during the tour, except when directly caused by our negligence.

7. Privacy

7.1. We collect and use your personal information in accordance with our privacy policy, which can be found on our website.

8. Contact Information

8.1. For inquiries or concerns about our tours or these terms and conditions, please contact us at 0197300287.

By booking a tour with mybooking.my , you agree to these terms and conditions.

Remember that these terms and conditions are just a starting point. You should tailor them to your specific business needs and consult with a legal professional to ensure they comply with local laws and regulations. Additionally, it's essential to make your terms and conditions easily accessible to your customers, typically on your website and provided during the booking process.