FAQ

QUESTIONS / ANSWERS

FREQUENTLY ASKED QUESTIONS

A budget of RM350 per person per day will cover stylish accommodation, meals and some tours.
Parts of Sabah are off-limits to tourists due to extremist attacks, piracy and kidnappings.
Compared to its neighbours, Malaysia is a great destination for a driving holiday. Car hire is cheap, roads are modern, well maintained and the English-language signage is similar to Britain’s.
All price shown and payment are in Malaysian Ringgit (MYR/RM).
You need a valid passport for travel outside of Malaysia and visa requirements vary by country and nationality. If you hold a MALAYSIA Passport and are traveling to Europe, a visa is generally not required. For Visa Requirements for other countries kindly click below link for more information. If you hold a passport from another country, check with each country you are visiting for the exact passport and/or visa requirements. It is the sole responsibility of each passenger to obtain the necessary documents for travel, including passports and visas.
Any changes you wish to make to your booking is dependent on the policies of your booking. Due to the ongoing impact of COVID-19, certain destinations continue to impose and modify restrictions on travel. Please check to see whether your destination has any travel restrictions prior to booking with out company.
This will depend on the tour and the elderly person themselves. We will need prior notice before booking so we can check whether the the tour can accommodate the person.
A private tour is a tour where all ground services are provided by your very own personal guide, with a private vehicle and chauffeur, exclusively for your party.
Most of our tours are conducted in English, with some exceptions where they are conducted in Mandarin. We will try to accommodate your request for specific language, however this will be subject to availability and extra cost (if applicable)
Most of our tours are child-friendly. Some itineraries have child age restriction (e.g. 8 years above only, etc), so we will need to know the date of birth of your child(ren) prior to booking.
Please refer to Terms & Conditions of the specific package for cancellation charges and procedures.
For some packages, meals provided are Halal (kindly refer to the respective itineraries). You may request for Halal meals upon booking. We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your leader.